Words Matter! Disability Language Etiquette

Language matters. Word choices can either create inclusive or exclusionary environments, create or disrupt barriers to inclusion, uplift or demean differences, or sustain or disperse stereotypes about persons with disabilities. This is especially important in education, where all students need to be safe and respected in order to flourish academically and socially.

Federal laws protect the civil rights of people with disabilities; however, many non-disabled people are uncomfortable using the preferred terms “disabled” or “disability.” These terms describe a part of a person’s identity. Euphemisms like “differently abled,” “challenged,” and “handi-capable” are often considered condescending. By shying away from mentioning “disability,” we are reinforcing the notion that being “disabled” or a “person with disability” is shameful. The word “special” is a particularly entrenched euphemism that may also be utilized technically (e.g., “special education”). Disability advocates dislike the use of “special needs” because of its paternalistic nature and instead encourage the use of the words “disabled” and “disability.”

It can be difficult to recognize language that is ableist and offensive. There are numerous expressions and words that are a part of everyday language, and we don’t think twice about using them, which actually reinforces negative stereotypes, dehumanizes, and stigmatizes individuals with disabilities (e.g., “turn a blind eye,” “crazy,” “tone deaf”). It is allies' responsibility to learn and practice anti-ableist language—the ways we speak to or about people with disabilities. The burden is on allies to relearn language practices rather than on people with disabilities to accept ableist language use.

A useful tool that helps reframe language to make it more inclusive and less offensive is disability language etiquette, which should be part of the professional training of all educators in learning communities around the country. Disability language etiquette refers to the appropriate language and terminology used to describe individuals with disabilities (students, educators, and other community members) in ways that promote respect, acceptance, and inclusivity.

Key Principles of Disability Language Etiquette

Use person-first language. Advocates of person-first language believe that a person with disabilities is an individual first and shouldn’t be identified by their disability. Examples include “people with disabilities” instead of “disabled people;” “a person who uses a wheelchair,” not a “wheelchair-bound person;” and “people who are hard of hearing,” not “deaf people.” Many people with disabilities prefer identity-first language (e.g., “disabled person,” “Autistic”), which is a reclamation of disability identity and indicates disability pride. It is not always possible to know what an individual prefers, so it is preferable to begin with person-first language and then adjust according to the individual’s preferences. In education contexts, it is important to not rely on a special education eligibility category to shape the language that we use to describe students and/or their teachers (e.g., “moderate-severe kids/teacher/classroom”). We can talk about students who are “labeled with learning differences” but should relearn using special education labels to reference students’ needed supports and services, not the student.

Avoid outdated and offensive terms. Be conscious of antiquated words that have negative connotations for people with disabilities (e.g., “handicapped” or “crippled”). The language surrounding disabilities has changed significantly over the years. There is an inclusive and respectful way to describe all kinds of disabilities, and there are many comprehensive lists that can guide those choices. (For examples, check out the Northwest ADA Center’s Respectful Interactions: Disability Language and Etiquette and the Stanford Disability Initiative Board’s Disability Language Guide.)

Avoid ableist language. Ableist language refers to using disability language as an insult (e.g., “lame”), using language that treats disability as something to be pitied, and using language that refers to disabled people as inspirational for overcoming difficulties. All cases can be dehumanizing. Do not characterize someone with a disability as “suffering” or “afflicted” because it diminishes a person’s agency, implies that they require pity, and reduces them to something that happened to them.

Do not describe people without disabilities as “normal” as this implies that people with disabilities are not normal. If you must make a comparison, speak of “people with disabilities” versus those without.

Quick Guidelines for Language Choice

The most important aspect of disability etiquette is to address people with disabilities as you would any other person. Along with the choice of words discussed above, here are some things to keep in mind when interacting with people with disabilities.

Child in wheelchair painting at desk with teacher

Interested in Learning More?

Each month, NEA will feature a new article that can help guide you on your journey as a champion for disability rights and inclusion. In addition to general information, we will also feature opportunities for learning and activities to help you engage on a deeper level. Check out “We Need Champions” to learn more about other topics and how you can become a champion for disability rights and inclusion.

Following simple courtesy and showing respect for individuals can go a long way to creating an anti-ableist, inclusive, and respectful environment for people with disabilities. These are the kinds of environments we must strive to provide for students in all learning communities. As educators, we must embrace these changes to empower all students, educators, and others with disabilities.